• Return Policy
Return Policy for the US
At Most G Store LLC, we do everything we can to ensure you are happy with your purchase, but we know that sometimes a product is just not right. We’ve made our return policy as easy as possible. Please note: If you did not receive the items that you ordered or are missing items that were supposed to come with your hardware, please reach out to the Most G Store LLC support team at [email protected] or via the contact page here: mostgstore.bigcartel.com .
We can only process these requests within 30 days after delivery. Requirements Within 30 Days - You must request a return within 30 days of the product being shipped to you. Returns must be shipped back to our address within 7 days of receiving your return label. Includes original packaging and product in new condition - Any returned product(s) must be returned in all of their original packaging, and in like-new condition. Most G Store may reject the returned product if there is damage to the product and/or product packaging. If a product is deemed unfit for return, Most G Store will notify the customer that the return has been rejected and no refund will be issued to the customer. The customer can choose one of the following options:
1. The product will be shipped back to the customer at a shipping cost of $ 25 ; or 2. The product will be recycled. If you do not select one of the above options within 14 days of Most G Store informing you that your return has been rejected, the product will be recycled. Please follow the instructions below. We are not responsible for risk of loss or damage for returning a product during shipment. We offer full refund or exchange for any order received in defective or damaged condition, or missing items, within 30 days from date of purchase. In the event you are missing an item from your order, please contact us at: [email protected].
